We offer standard shipping within and outside Nigeria. Shipping times and costs may vary based on your location and the size of your order. For more information, please refer to our Shipping Policy page.
Do you ship outside Nigeria?
Yes we do. We ship globally. So no matter where you are in the world, XBL will ALWAYS get to you.
How long does it take to make my outfit?
It all depends on the style you're opting for. We advise brides to make bookings at least 4 months in advance. If not, you'll have to pay for express design and fittings.
Do you offer international shipping?
Yes we do.
What payment methods do you accept?
We accept direct bank transfers and major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.
Can I cancel my order?
All sales made are final. We do not offer returns or refunds as the dresses made are specifically tailored to you.
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.
You can easily reach us on any of these numbers: +234 809 777 7577 or +234 810 618 0911